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Northern California Contact Center Association

Home
Resources
Become a Member
Contact
Past Events
Upcoming Event
Summer 2018 - Scalable Contact Center Solutions for Seasonal Volumes
June 28, 2018
past events
Matt Beckwith
Summer 2018 - Scalable Contact Center Solutions for Seasonal Volumes
Matt Beckwith
June 28, 2018
past events

Summer 2018 - Scalable Contact Center Solutions for Seasonal Volumes

Matt Beckwith
June 28, 2018
past events

Contact Center leaders returned to Lodi, meeting at the corporate offices of Clark Pest Control, for our Summer meeting. The theme of today's meeting was "Scalable Contact Center Solutions for Seasonal Volumes".  

Thank you to Cisco for sponsoring our event, and thanks to everyone that attended and participated today.

Agenda

Newer PostFall 2018 - Demystifying CX Strategy in the age of BOTS, AI, and Automation
Older PostSpring 2018 - Contact Center Analytics and Social / Professional Networking Tools
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2019 Northern California Contact Center Association