Contact the Northern California Contact Center Association

Name *
Name

Your Northern California Contact Center Association Steering Committee

Steve Hofer
National Account Manager
ConvergeOne

(650) 933-3331
shofer@convergeone.com
LinkedIn.com/in/steve-hofer-4230776


Lawrence McNutt
Chief Operating Officer
Special Order Systems (Team-SOS)
(916) 577-1703
lawrence@team-sos.com
LinkedIn.com/in/lmcnutt


Walt Sweeny
Assistant Vice President, Call Center
Provident Credit Union

(650) 508-0300 x2237
Email:wsweeny@providentcu.org
LinkedIn.com/in/walt-sweeny-72068920


Justin Bagatti
Customer Experience Advisor
Cisco US Enterprise Business Transformation

jusbagat@cisco.com
(925) 223-2665
LinkedIn.com/in/justinbagatti


Matt McCarthy
National Account Manager
ConvergeOne

mmccarthy@convergeone.com
(916) 698-0100
LinkedIn.com/in/matt-mccarthy-a21a264


Jeff Barbieri
Senior Consultant
Eventus Solutions Group

jeffbarbieri@eventusg.com
(916) 765-1387
LinkedIn.com/in/jeff-barbieri-434b219

 

Dr. Debra Bentson
Senior Workforce Manager, HR Service Center
Kaiser Permanente
LinkedIn.com/in/dr-debra-bentson-14355a7


Matt Beckwith
Contact Center Director
Clark Pest Control
mbeckwith@clarkpest.com
(209) 371-0680
LinkedIn.com/in/matthewbeckwith 

 

Mike McCarns
Health Plan of San Joaquin
Director Customer Service

(209) 461-2216
mmccarns@hpsj.com
Linkedin.com/in/mike-mccarns-81a87a8

 

Also, be sure to connect with NCCCA and other contact center professionals on our LinkedIn group.