Contact the Northern California Contact Center Association

Name *
Name

Your Northern California Contact Center Association Steering Committee

Steve Hofer
National Account Manager
ConvergeOne

(650) 933-3331
shofer@convergeone.com
LinkedIn.com/in/steve-hofer-4230776


Lawrence McNutt
Chief Executive Officer
Special Order Systems (Team-SOS)
(916) 577-1703
lawrence@team-sos.com
LinkedIn.com/in/lmcnutt


Walt Sweeny
Assistant Vice President, Call Center
Provident Credit Union

(650) 508-0300 x2237
Email:wsweeny@providentcu.org
LinkedIn.com/in/walt-sweeny-72068920


Justin Bagatti
Customer Experience Advisor
Cisco US Enterprise Business Transformation

jusbagat@cisco.com
(925) 223-2665
LinkedIn.com/in/justinbagatti


Matt McCarthy
National Account Manager
ConvergeOne

mmccarthy@convergeone.com
(916) 698-0100
LinkedIn.com/in/matt-mccarthy-a21a264


Jeff Barbieri
Senior Consultant
Eventus Solutions Group

jeffbarbieri@eventusg.com
(916) 765-1387
LinkedIn.com/in/jeff-barbieri-434b219

 

Dr. Debra Bentson
Senior Workforce Manager, HR Service Center
Kaiser Permanente
LinkedIn.com/in/dr-debra-bentson-14355a7


Matt Beckwith
Contact Center Director
Clark Pest Control
mbeckwith@clarkpest.com
(209) 371-0680
LinkedIn.com/in/matthewbeckwith 

 

 

Also, be sure to connect with NCCCA and other contact center professionals on our LinkedIn group.

 

The event was great! It was nice to hear what other companies and agencies are doing. I am also walking out with new perspective and fresh ideas for addressing performance, recognition, and incorporating social media.
— June 2017 Attendee