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Northern California Contact Center Association

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Become a Member
Contact
Past Events
Upcoming Event
Spring 2021 - Thriving in a New World
April 23, 2021
past events
Matt Beckwith
Spring 2021 - Thriving in a New World
Matt Beckwith
April 23, 2021
past events

Spring 2021 - Thriving in a New World

Matt Beckwith
April 23, 2021
past events

On Thursday, we hosted our first NCCCA virtual event, sponsored by ProcedureFlow. We were fortunate to have three NCCCA members on a panel discussing what they’ve learned in the last year and how they’re helping their teams thrive in this new world.

Thank you to Devon Slaton, Jason Clayson, and Mari Urrea for sharing your experiences.

NCCCA_Thriving_in_a_New_World.png

Tagged: panel, WFH, pandemic

Newer PostSummer 2022 - Scorecards and Retention
Older PostJune 2020 - Special Webinar - Where Do Contact Centers Go From Here
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2019 Northern California Contact Center Association