Registration is now open for our Fall event.

Demystifying CX Strategy in the Age of BOTS, AI, and Automation


Please attend the Nor Cal Contact Center Association Fall Networking Event hosted by ConvergeOne. There is no cost to attend our meetings. Join us for networking, presentations, and lunch with contact center peers at all levels. There will also be an optional contact center tour immediately after the meeting. Space is limited, please plan on signing up for the tour when you arrive in the morning. 
Session will include presentations and group discussion. We will be serving a light lunch.

Wednesday, September 26, 2018 9:30 am - 2:00 pm
Meeting Location:

6301 S Street
Sacramento CA 95817


9:30 Welcome
10:00 Introductions
10:15 SMUD Case Study
10:50 Raffle / Break
11:00 Bots!
11:45 Lunch / Break
12:15 Artificial Intelligence
1:00 Raffle / Break
1:10 Group Focus Break Outs
1:50 Wrap Up
2:00 Optional Contact Center Tours

Attendees must register. Please do so by completing the form below.

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Name *
Permission to Share Contact Info with Sponsor? *
Do you give permission to the NCCCA to share your name and e-mail address with our event sponsors?

Photographs and/or video may be taken at our events for use on our website and social media. By registering for our events you are granting permission to the NCCCA to use photographs and/or video in which you may appear. Thank you.

Confirmation will be sent out prior to the event. If you're not receiving e-mails from us, please register your e-mail

If you experience any issues while registering please contact us here.