Contact the Northern California Contact Center Association
Your Northern California Contact Center Association Steering Committee
Lawrence McNutt
Chief Executive Officer
Special Order Systems (Team-SOS)
(916) 577-1703
lawrence@team-sos.com
LinkedIn.com/in/lmcnutt
Walt Sweeny
LinkedIn.com/in/walt-sweeny-72068920
Sandi Ammons
Manager
Franklin Templeton Investments
linkedin.com/in/sandi-ammons-53996a39/
Matt McCarthy
National Account Manager
ConvergeOne
mmccarthy@convergeone.com
(916) 698-0100
LinkedIn.com/in/matt-mccarthy-a21a264
Dr. Debra Bentson
Senior Workforce Manager, HR Service Center
Kaiser Permanente
LinkedIn.com/in/dr-debra-bentson-14355a7
@theccdoctor
Matt Beckwith
Contact Center Geek
matt@contactcentergeek.com
LinkedIn.com/in/matthewbeckwith
@mattbikewith
Mari Urrea
Director of Customer Service
Clark Pest Control
Linkedin.com/in/mari-urrea-379b9528/ea-379b9528/
Also, be sure to connect with NCCCA and other contact center professionals on our LinkedIn group.
“The event was great! It was nice to hear what other companies and agencies are doing. I am also walking out with new perspective and fresh ideas for addressing performance, recognition, and incorporating social media.”