On December 4, 2014 we held our Winter event hosted by the Nor Cal Contact Center Association and held at the Sierra 2 Community center in Sacramento.
Networking, Introductions and announcements
NACR Overview
Mattersight
Aaron Goodwin
Symmetrics
Christopher Rouse
Break/Raffle
Interactive Intelligence
Russell Johnson
Workshop/Discussion Panel/Q&A/Closing Remarks
Holiday Happy Hour and Networking
Beverages & snacks provided by our sponsors and the NCCCA Steering Committee
